If you cannot access your email and password or have not received any response within 72 hours, please use the Contact Us page to let us know of the issue.
Working days: Monday - Friday / 9am - 5pm (CET/CEST).
Priority: Paid membership customers.
First Response: We answer all tickets on the same day (Monday - Friday).
Reply time: Depending on the complexity of your support issue, it's usually between a few minutes and 24 hours. When we expect longer delays, we will notify you when you file a ticket or reply.
Please describe your problem in detail, and do not forget your PHP, CMS and product version.
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